Legal
Privacy policy
4 Aces Auto Center is committed to the privacy of your personal information.
All Canadian businesses must comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). The Act gives individuals certain rights concerning the privacy of their personal information.
4 Aces Auto Center provides services and information to a wide range of individuals. In doing so, we may need to collect personal information for various reasons including: understanding your needs, meeting legal, regulatory and contractual requirements, facilitating the delivery of services and information, maintaining your contact information, and providing information about our services. We do not disclose or sell personal information to third parties.
Personal information
Personal information is any information about an identifiable individual. This could include information such as your name, address, telephone number, vehicle information, or any other information relevant to the delivery of our services.
Collection of your personal information on this website
We collect personal information through forms, booking requests and our AI assistant on this website. That information is then stored in secure databases on our servers or those of third parties contracted to provide these services. Pages that request personal information are identified as such on the site.
Consent and disclosure
In most cases, you will be asked for your consent if we collect, use or disclose personal information. Permission may be expressed in writing or implied and may be given to us verbally, electronically, or through your authorised representative. Individuals may withdraw permission to collect, use and disclose their personal information at any time, subject to legal and contractual restrictions and reasonable notice. Sometimes consent is implied through your conduct with us.
Under certain circumstances we may disclose personal information: when required or authorised by law or for ethical reasons, when an individual has consented to the disclosure, where it is necessary to establish or collect fees, or where we engage a third party to provide administrative services to us (such as internet or other computer services) and that third party is bound by privacy obligations.
Website links and statistics
This website may contain links to other websites, which are not governed by this privacy policy. We may monitor traffic patterns, site usage and related site information in order to optimise our website and our service offerings. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
Security and access
4 Aces Auto Center takes all reasonable precautions to ensure that personal information is kept safe from unauthorised access, modification or disclosure. Steps taken to protect personal information include the use of secure internet servers, restricted file access, technological safeguards such as security software and firewalls, and internal procedures.
Individuals may ask for access to any personal information we hold about them. Summary information is available on request. More detailed requests that require retrieval costs may be subject to our normal professional service fees.
An individual's right to access their personal information is not absolute. We may deny access where denial is required or authorised by law, where the information relates to existing or anticipated legal proceedings, where granting access would have an unreasonable impact on another person's privacy, to protect our company's rights and property, or where a request is frivolous. If 4 Aces Auto Center must deny a request for information, an explanation will be provided.
Changes to this privacy policy
4 Aces Auto Center regularly reviews all of its policies and procedures and may change this privacy policy from time to time.
Requests for access
If you have any privacy questions, please contact our Privacy Officer at:
Attn: Privacy Officer4 Aces Auto Center
485 Parkhill Road East
Peterborough, Ontario K9L 1C2
(705) 748-4223
Employment inquiries
If you apply to 4 Aces Auto Center for employment, your personal information will be considered as part of our review process. Personal information from employment candidates is kept for a limited time after a decision has been made, unless the individual asks us not to retain the information. If a job offer is accepted, the information will be retained in accordance with our privacy procedures for employee records.
485 Parkhill Rd E, Peterborough, Ontario K9L 1C2. See also our terms and conditions.
Need a straight answer about your vehicle?
For over 20 years, 4 Aces Auto Center has been helping Peterborough-area drivers make informed decisions. Call the shop during business hours, or use our AI assistant any time to ask a question or start a booking.
485 Parkhill Rd E, Peterborough, Ontario K9L 1C2 · Mon – Fri 8:00 – 5:00
